Effective Date: 11 Nov 2024
RS Digital India is committed to timely and quality service delivery. Our refund policy is structured as follows:
1. Eligibility for Refund
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Refunds are applicable only if we fail to complete the agreed services within the timeline stated in the proposal.
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The proposal is considered active once the payment is successfully made.
2. Refund Request Process
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Clients must submit a formal refund request via email, specifying the reason for the claim.
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Refund requests will be reviewed and processed within 7-10 business days upon approval.
3. Cases Where Refunds Are Not Applicable
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Delays caused by the client (e.g., lack of required information, delayed approvals).
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Services that have been fully executed as per the agreed scope.
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Change of mind or business strategy by the client.